Frequently Asked Questions

From how to start a custom order to shipping and revisions, here’s everything you need to know about working with Mojo Plume.

  • What types of custom creations do you offer?

    We specialize in vinyl decals, sublimated apparel and gifts, and paper décor.

  • Can I request a custom design for any occasion?

    Absolutely! Whether it’s a wedding, birthday, classroom, business event, or home décor, we’ll work with you to create something personalized and meaningful.

  • Do you offer bulk orders for events?

    Yes — we love working on bulk orders for schools, sports teams, fundraisers, weddings, and parties. Discounts may be available depending on the order size.

  • How do I start a custom order?

    Simply place an order through our website or reach out through our Contact Us Form. You’ll then send us your design (or inspiration ideas) by email, and we’ll confirm all details before production.

  • Can I see a proof before my order is made?

    Yes — for custom order designs, we’ll send you a digital proof to review and approve before we begin production. That way, you can request changes and feel confident in your order.

  • What materials do you use for your creations?

    We use premium adhesive vinyl, high-quality sublimation blanks and apparel, and durable materials like acrylic and coasters. Everything is chosen for durability and a professional finish.

  • How long does it take to complete an order?

    Ready-to-Order items usually ship in 2-3 business days.

    Most custom orders take 3–7 business days, depending on the size and complexity.

    Bulk orders or specialty projects may take longer, but we’ll provide a timeline upfront.

  • Do you ship orders?

    Yes! We offer nationwide shipping within the U.S., and free local delivery or pickup in Rancho Palos Verdes, Torrance, Lomita, and San Pedro.

  • What if I need a revision after my order is completed?

    We want you to love your order. Small adjustments may be possible — reach out to us as soon as possible if something isn’t right. Additional revisions or remakes may require an added fee.